I’d have to say that is a pretty strong quote. Of course! I mean how could I argue with that level of success and why would I?
Training, is often one of the most overlooked investments that companies seem to miss. I’ve been training individuals for over 25 years and still am amazed at how many companies have no training plan for new employees and no continuing education for existing employees.
As the head of a department or company often I have heard “oh, we’ll figure it out”. The time and effort made and wasted on that method of learning is not really logical, but understandable. When you are running a department or company who has time to fuss with training when an accountant should know accounting and a floor manager should know how to run a line.
With a few hours of training, the wide net of knowledge can be cast and allow people in those roles to think bigger. And if they are thinking bigger the reporting gets more accurate, errors are caught sooner and rather than working they are analyzing and planning. Time (money) spent on training will be earned back by increased efficiency and working thoughtfully rather than reactively.