The picture frame retailer called on our help to unpick the mess they were in and we immediately initiated a training program to get their staff up to speed on NAV.
Having taken the time to understand what they wanted to achieve, we devised a five-year improvement program that would help them to streamline their processes.
We customized and configured NAV to integrate the software with its different business units, enabling it to automate core business processes, such as invoicing, and to integrate new revenue streams. This means that the retail company is able to accept, process and ship orders much faster, ensuring it can meet the strict guidelines of its partners and maintain high levels of customer satisfaction.
We’ve also helped them to work more closely with its partners and suppliers across the world, as NAV can be accessed anywhere on the planet.